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Support still active? |
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bholdt
Beginner Joined: 01 Jun 20 Status: Offline Points: 3 |
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Posted: 01 Jun 20 at 8:04AM |
I have stumbled on a few questions and errors whilst evaluating QuickPDF (especially with regards to the Mac version). I have hit the support team up a few times, but unfortunately I never receive any responses. Is the product still actively being supported?
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Ingo
Moderator Group Joined: 29 Oct 05 Status: Offline Points: 3524 |
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Hi bholdt,
Hi, where did you ask? This is the officialcontact page for support: https://www.debenu.com/support/contact/ Here you can describe your issue to Debenu (but Debenu is migrated into Foxit): http://www.debenu.com/support/issue-report/ So it's better to initiate a Foxit-Ticket here: https://tickets.foxitsoftware.com/create.php Cheers and welcome here, Ingo |
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Cheers,
Ingo |
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bholdt
Beginner Joined: 01 Jun 20 Status: Offline Points: 3 |
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Thanks Ingo. Firstly, thanks for all the work you do here on this forum. I have had numerous questions that you have answered here already. It's appreciated!
Yes, I raised a report and ticket on all those pages.
I never got a response to my tickets, but I did manage to get a response eventually by replying directly to trial e-mail I received. |
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rweetch
Senior Member Joined: 22 Feb 11 Status: Offline Points: 173 |
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I emailed Sales and haven't received a response.
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Ingo
Moderator Group Joined: 29 Oct 05 Status: Offline Points: 3524 |
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Hi hboldt,
if you send me an email i can tell you the story of QuickPDF so far... ;-) |
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Cheers,
Ingo |
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