DQPLPrintDocument not work in PDFViewerSDK

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For over a year we have had several problems with the new
      libraries 

      quickpdflib and pdf viewer SDK. 

      

      Every time a final update comes out (NB: not a beta), there are
      various 

      problems involving the PI, various functions...... and methods of
      the 

      libraries ... especially the viewer SDK. 

      

      For example, after migrating and buying version 12 of the new
      libraries, 

      and specifically referring to PDF Viewer SDK, the following
      relative 

      methods have stopped functioning (actually I'm using Debenu PDF Viewer SDK 12.12.3.6): 

      

      - DQPLPrintDocument not work in PDFViewerSDK ; 

      

      - pdf viewer problem with some pdf document: don't print all graphics
components;

      
    

      Despite reports made to the help desk and even after releasing
      various 

      bug fixes (including those reported), not only do I keep finding
      the 

      same problems, but I also find other old bug ... resolved in
      previous 

      versions. 

      

      We do not understand why we have to pay an annual subscription for
      

      software that we believe is in perpetual beta version and
      therefore not 

      reliable and released to the public.

      

      i can't deploy my software due pdf viewer severe bugs. 
I need support,
thanks

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Marco Members Profile Find Members Posts Team Player Joined: 09 Nov 10 Location: Livorno Status: Offline Points: 40	Post Options Post Reply Quote Marco Report Post Thanks(0) Quote Reply Topic: DQPLPrintDocument not work in PDFViewerSDK Posted: 26 May 16 at 9:39AM
	For over a year we have had several problems with the new libraries quickpdflib and pdf viewer SDK. Every time a final update comes out (NB: not a beta), there are various problems involving the PI, various functions...... and methods of the libraries ... especially the viewer SDK. For example, after migrating and buying version 12 of the new libraries, and specifically referring to PDF Viewer SDK, the following relative methods have stopped functioning (actually I'm using Debenu PDF Viewer SDK 12.12.3.6): - DQPLPrintDocument not work in PDFViewerSDK ; - pdf viewer problem with some pdf document: don't print all graphics components; Despite reports made to the help desk and even after releasing various bug fixes (including those reported), not only do I keep finding the same problems, but I also find other old bug ... resolved in previous versions. We do not understand why we have to pay an annual subscription for software that we believe is in perpetual beta version and therefore not reliable and released to the public. i can't deploy my software due pdf viewer severe bugs. I need support, thanks

Ingo Members Profile Find Members Posts Moderator Group Joined: 29 Oct 05 Status: Offline Points: 3524	Post Options Post Reply Quote Ingo Report Post Thanks(0) Quote Reply Posted: 26 May 16 at 8:23PM
	Hi Marco, the library itself looks back about over ten years developement. So you can't compare the stability of the library with the stability of the viewer sdk. BTW: You've got a library with many, many functions for a low price - so you can't expect huge support? The lack of support will be only temporarely about the reasons i've already written here: http://www.quickpdf.org/forum/does-anyone-answer-support-tickets_topic3322.html
	Cheers, Ingo