I need help - I can help - DQPLPrintDocument not work in PDFViewerSDK

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DQPLPrintDocument not work in PDFViewerSDK

Printed From: Debenu Quick PDF Library - PDF SDK Community Forum
Category: For Users of the Library
Forum Name: I need help - I can help
Forum Description: Problems and solutions while programming with the Debenu Quick PDF Library and Debenu PDF Viewer SDK
URL: http://www.quickpdf.org/forum/forum_posts.asp?TID=3335
Printed Date: 02 May 24 at 4:47AM
Software Version: Web Wiz Forums 11.01 - http://www.webwizforums.com

Topic: DQPLPrintDocument not work in PDFViewerSDK

Posted By: Marco
Subject: DQPLPrintDocument not work in PDFViewerSDK
Date Posted: 26 May 16 at 9:39AM

For over a year we have had several problems with the new libraries
quickpdflib and pdf viewer SDK.

Every time a final update comes out (NB: not a beta), there are various
problems involving the PI, various functions...... and methods of the
libraries ... especially the viewer SDK.

For example, after migrating and buying version 12 of the new libraries,
and specifically referring to PDF Viewer SDK, the following relative
methods have stopped functioning (actually I'm using Debenu PDF Viewer SDK 12.12.3.6):

- DQPLPrintDocument not work in PDFViewerSDK ;

- pdf viewer problem with some pdf document: don't print all graphics
components;

Despite reports made to the help desk and even after releasing various
bug fixes (including those reported), not only do I keep finding the
same problems, but I also find other old bug ... resolved in previous
versions.

We do not understand why we have to pay an annual subscription for
software that we believe is in perpetual beta version and therefore not
reliable and released to the public.

i can't deploy my software due pdf viewer severe bugs.

I need support,

thanks

Replies:

Posted By: Ingo
Date Posted: 26 May 16 at 8:23PM

Hi Marco,

the library itself looks back about over ten years developement.

So you can't compare the stability of the library with the stability of the viewer sdk.

BTW: You've got a library with many, many functions for a low price - so you can't expect huge support?

The lack of support will be only temporarely about the reasons i've already written here:

http://www.quickpdf.org/forum/does-anyone-answer-support-tickets_topic3322.html

-------------
Cheers,
Ingo