error code 11 could not apply signature

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   using Debenu 18.11 getting error while calling sign process
"Could not apply signature". error code 11. from the GetSignProcessResult.

begin
  DPL.SetSignProcessPFXFromStream(SignProcessID, KeyStream, password);
  DPL.SetSignProcessInfo(SignProcessID, Reason, Location, ContactInfo);
  DPL.SetSignProcessField(SignProcessID, 'DigitalSignature');
  DPL.SetSignProcessFieldBounds(SignProcessID, SignLogoLeft, SignLogoTop, 95, 60);  
  SealJpeg.SaveToStream(Stream);
  DPL.SetSignProcessFieldImageFromStream(SignProcessID, Stream, 0);
  DPL.AddSignProcessOverlayText(SignProcessID, 27, 0, 8, 'Declatrion', DateTimeOfSeal);
  DPL.EndSignProcessToFile(SignProcessID, DocumentPath + postfixFileName);
  DPL.GetSignProcessResult(SignProcessID);

  // answer here is 11 and not 1.
end;

what could be the reason. or how to investigate this case?

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dsnglfedh Members Profile Find Members Posts Beginner Joined: 03 Nov 22 Status: Offline Points: 5	Post Options Post Reply Quote dsnglfedh Report Post Thanks(0) Quote Reply Topic: error code 11 could not apply signature Posted: 03 Nov 22 at 9:38AM
	using Debenu 18.11 getting error while calling sign process "Could not apply signature". error code 11. from the GetSignProcessResult. begin DPL.SetSignProcessPFXFromStream(SignProcessID, KeyStream, password); DPL.SetSignProcessInfo(SignProcessID, Reason, Location, ContactInfo); DPL.SetSignProcessField(SignProcessID, 'DigitalSignature'); DPL.SetSignProcessFieldBounds(SignProcessID, SignLogoLeft, SignLogoTop, 95, 60); SealJpeg.SaveToStream(Stream); DPL.SetSignProcessFieldImageFromStream(SignProcessID, Stream, 0); DPL.AddSignProcessOverlayText(SignProcessID, 27, 0, 8, 'Declatrion', DateTimeOfSeal); DPL.EndSignProcessToFile(SignProcessID, DocumentPath + postfixFileName); DPL.GetSignProcessResult(SignProcessID); // answer here is 11 and not 1. end; what could be the reason. or how to investigate this case?

Ingo Members Profile Find Members Posts Moderator Group Joined: 29 Oct 05 Status: Offline Points: 3529	Post Options Post Reply Quote Ingo Report Post Thanks(0) Quote Reply Posted: 03 Nov 22 at 10:49AM
	Hi Barak :) After each call you can insert a LastErrorCode to check where's the first error in this process. The 11 at the end is only a common error which helps less ;-) What can help: What are the properties of the pdf-file? In which path the file is processed? How are the policies there? Cheers and welcome here, Ingo
	Cheers, Ingo

dsnglfedh Members Profile Find Members Posts Beginner Joined: 03 Nov 22 Status: Offline Points: 5	Post Options Post Reply Quote dsnglfedh Report Post Thanks(0) Quote Reply Posted: 06 Nov 22 at 9:00AM
	Thank you for the reply. Adding DPL.LastErrorCode; yields a '01' which is not in the manual: LastErrorCode page 532 out of 950. pdf 12.12 referance the error code is after DPL.SetSignProcessFieldImageFromStream Edited by dsnglfedh - 06 Nov 22 at 9:02AM

tfrost Members Profile Find Members Posts Senior Member Joined: 06 Sep 10 Location: UK Status: Offline Points: 437	Post Options Post Reply Quote tfrost Report Post Thanks(0) Quote Reply Posted: 06 Nov 22 at 12:40PM
	Please show the actual code where you call the LastErrorCode function and display its return value. In my source version of QPDF there is nowhere that this value is set to 1. And since it is an integer, how did its value become '01'? Note also that when you call the function, the internal value it reports is zeroized after the result is set, so you must check or display it after each call.

Ingo Members Profile Find Members Posts Moderator Group Joined: 29 Oct 05 Status: Offline Points: 3529	Post Options Post Reply Quote Ingo Report Post Thanks(0) Quote Reply Posted: 06 Nov 22 at 3:25PM
	The returning value from LastErrorCode is always a three digits value. My sugestion was to insert a lasterrorcode after EACH function call to know directly where's something wrong the very first time.
	Cheers, Ingo

dsnglfedh Members Profile Find Members Posts Beginner Joined: 03 Nov 22 Status: Offline Points: 5	Post Options Post Reply Quote dsnglfedh Report Post Thanks(0) Quote Reply Posted: 07 Nov 22 at 8:59AM
	Sorry i read the log wrongly. all the last error code is 0. the debug is : 1 added DigitalSignature field. Last Error Code:0 1 postion. Last Error Code:0 1 image. Last Error Code:0 1 text overlay. Last Error Code:0 0 End sign process. Last Error Code:0 11 GetSignProcessResult.LastErrorCode:0 11 write to file 1 release At the Site we asked to configuring the anti-virus to exclude the folder. and it works. Thank you for all the answers.