Some embedded files won't open

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I'm having trouble with embedded files that I hope someone can shed some light on.  We are embedding numerious files to a PDF and some of the embedded files will not open.  They are obviously attached to the PDF as they show in the attachment window and the embedded file count returns the correct number of attachments.  Not all of the attachments have this problem and can be opened.  I've checked the individual pdf files that I'm attaching and they all open so I think I've ruled out that they are corrupt.  Any ideas why some attachment will open and others won't?

Thanks!
---Randy Burgess

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RandyBurgess Members Profile Find Members Posts Beginner Joined: 08 Apr 13 Status: Offline Points: 2	Post Options Post Reply Quote RandyBurgess Report Post Thanks(0) Quote Reply Topic: Some embedded files won't open Posted: 08 Apr 13 at 10:02PM
	I'm having trouble with embedded files that I hope someone can shed some light on. We are embedding numerious files to a PDF and some of the embedded files will not open. They are obviously attached to the PDF as they show in the attachment window and the embedded file count returns the correct number of attachments. Not all of the attachments have this problem and can be opened. I've checked the individual pdf files that I'm attaching and they all open so I think I've ruled out that they are corrupt. Any ideas why some attachment will open and others won't? Thanks! ---Randy Burgess

Ingo Members Profile Find Members Posts Moderator Group Joined: 29 Oct 05 Status: Offline Points: 3530	Post Options Post Reply Quote Ingo Report Post Thanks(0) Quote Reply Posted: 09 Apr 13 at 9:36AM
	Hi Randy! Do the attached pdf-files contain javascript code? How are the security settings of your pdf-reader? Shall it be allowed to your reader to run javascript code? Adobe and Foxit offers special property settings for this. Cheers and welcome here, Ingo

RandyBurgess Members Profile Find Members Posts Beginner Joined: 08 Apr 13 Status: Offline Points: 2	Post Options Post Reply Quote RandyBurgess Report Post Thanks(0) Quote Reply Posted: 09 Apr 13 at 8:53PM
	Hi Ingo! Thanks for responding so quickly. I don't believe these files to have any java script or special permissions. The attachments not opening are not limited to pdfs... we have Excels attached that won't open either. Also, I forgot to mention in my first post that if we use Adobe Acrobat and manually attached these files to the parent pdf, everything works correctly. This leads me to think the individual files are OK. Thanks! ---Randy