I need help - I can help - Some embedded files won't open

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Some embedded files won't open

Printed From: Debenu Quick PDF Library - PDF SDK Community Forum
Category: For Users of the Library
Forum Name: I need help - I can help
Forum Description: Problems and solutions while programming with the Debenu Quick PDF Library and Debenu PDF Viewer SDK
URL: http://www.quickpdf.org/forum/forum_posts.asp?TID=2595
Printed Date: 04 Apr 26 at 6:30PM
Software Version: Web Wiz Forums 11.01 - http://www.webwizforums.com

Topic: Some embedded files won't open

Posted By: RandyBurgess
Subject: Some embedded files won't open
Date Posted: 08 Apr 13 at 10:02PM

I'm having trouble with embedded files that I hope someone can shed some light on. We are embedding numerious files to a PDF and some of the embedded files will not open. They are obviously attached to the PDF as they show in the attachment window and the embedded file count returns the correct number of attachments. Not all of the attachments have this problem and can be opened. I've checked the individual pdf files that I'm attaching and they all open so I think I've ruled out that they are corrupt.

Any ideas why some attachment will open and others won't?

Thanks!

---Randy Burgess

Replies:

Posted By: Ingo
Date Posted: 09 Apr 13 at 9:36AM

Hi Randy!

Do the attached pdf-files contain javascript code?

How are the security settings of your pdf-reader?

Shall it be allowed to your reader to run javascript code?

Adobe and Foxit offers special property settings for this.

Cheers and welcome here,

Ingo

Posted By: RandyBurgess
Date Posted: 09 Apr 13 at 8:53PM

Hi Ingo!

Thanks for responding so quickly. I don't believe these files to have any java script or special permissions. The attachments not opening are not limited to pdfs... we have Excels attached that won't open either. Also, I forgot to mention in my first post that if we use Adobe Acrobat and manually attached these files to the parent pdf, everything works correctly. This leads me to think the individual files are OK.

Thanks!

---Randy