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bmcdonald View Drop Down
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Points: 11 		Post Options Post Options   Thanks (0) Thanks(0)   Quote bmcdonald Quote  Post ReplyReply Direct Link To This Post Topic: Cannot run demo application
    Posted: 05 Nov 12 at 3:42PM
Hello,
 
I have 8.16 installed and just installed v9.11 and was trying to run the demo app for 9.11 but keep getting the Windows send error report screen stating QuickPDFHelp encountered a problem and needs to close. Has anyone else encounter this issue? If so, how did you resolve it?
 
Thanks in advance
 
 
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Ingo View Drop Down
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Points: 3530 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Ingo Quote  Post ReplyReply Direct Link To This Post Posted: 05 Nov 12 at 8:14PM
Hi!

I don't know if this will solve your prob
but first i would uninstall the 8.16-version
completely and then i would try to install and
use the 9.11-version...

Cheers, Ingo


Edited by Ingo - 05 Nov 12 at 8:14PM
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tfrost View Drop Down
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Points: 437 		Post Options Post Options   Thanks (0) Thanks(0)   Quote tfrost Quote  Post ReplyReply Direct Link To This Post Posted: 06 Nov 12 at 12:15AM
I got the same problem with an exception in the 9.11 demo application on trying to open the PDF documentation.  You have two choices: (a) just go to the install folders and open the PDF manually; (b) install the 9.12 beta instead in which the problem is fixed.
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bmcdonald View Drop Down
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Points: 11 		Post Options Post Options   Thanks (0) Thanks(0)   Quote bmcdonald Quote  Post ReplyReply Direct Link To This Post Posted: 07 Nov 12 at 2:35PM
Thanks for the responses but the problem still exist. The actions I took was uninstalling everything and going into the Registry and deleting all entries relating to Debenu and QuickPDF. Once this was done I then reinstalled 9.11 but was still unable to launch the Demo. At this point I am just going to let it go as is but if someone does come across this issue and you are able to resolve it please let me know.
 
Thanks
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Ingo View Drop Down
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Points: 3530 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Ingo Quote  Post ReplyReply Direct Link To This Post Posted: 07 Nov 12 at 7:55PM
tfrost told you that this issue should be solved with version 9.12.
Did you try it?
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