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Bug in RenderTo* functions |
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moi meme
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Joined: 22 Nov 10 Status: Offline Points: 16 |
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Topic: Bug in RenderTo* functionsPosted: 22 Nov 10 at 9:31AM |
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Hello, I found a very annoying bug in the QuickPDF library. The RenderPageTo* functions are buggy with colors. I will attach the file generated by this few lines: QuickPDFDLL0719.PDFLibrary Engine = new QuickPDFDLL0719.PDFLibrary("QuickPDFDLL0719.dll"); Engine.UnlockKey("my_license_key"); Engine.LoadFromFile("color_multipages.pdf"); Engine.RenderPageToFile(300, 1, 1, "color_multipages.jpg");
The color are not those of the original file.
Is there a patch, or maybe a way to avoid this problem ? Edited by Ingo - 22 Nov 10 at 9:32AM |
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moi meme
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Posted: 22 Nov 10 at 9:34AM |
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I do not know how to attach files...
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Ingo
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Joined: 29 Oct 05 Status: Offline Points: 3530 |
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Posted: 22 Nov 10 at 9:38AM |
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Hi!
Before asking for a patch you should try the latest version first ;-) Here you'll find the latest 7.21: http://www.quickpdflibrary.com/products/quickpdf/trial.php Here you'll find the latest 7.22 beta 3: http://www.quickpdflibrary.com/blog/ For problems like the described one you should enter the official support pages. Here's is only a user-user-forum. Try this link: http://www.quickpdflibrary.com/support/report-bug.php Cheers and welcome here, Ingo |
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moi meme
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Posted: 22 Nov 10 at 9:41AM |
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thanks you for your link, I will try the "7.21"
I already opened 2 tickets without any answers: 3661 and 3784 |
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moi meme
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Posted: 22 Nov 10 at 9:47AM |
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The problem is still there in 7.21
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Ingo
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Posted: 22 Nov 10 at 9:47AM |
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You're joined today ... you should give the support team few days ;-)
Cheers, Ingo |
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moi meme
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Posted: 22 Nov 10 at 9:53AM |
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My first bug report was the 06/11, ticket 3661.
You are the first person to answer me, thanks for that. Edited by moi meme - 22 Nov 10 at 9:54AM |
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Rowan
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Joined: 10 Jan 09 Status: Offline Points: 398 |
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Posted: 23 Nov 10 at 8:43AM |
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Hi moi meme, I'm just confirming that we've received your support cases (3661 and 3784) and will respond today. Apologies for the delay, we've been putting the finishing touches on the 7.22 release and all going according to plan it should be released today. Cheers, - Rowan.
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moi meme
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Posted: 23 Nov 10 at 9:03AM |
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Thank you, I'm approching a release deadline too, and hope I will be able to correct this problem before the release.
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moi meme
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Posted: 26 Nov 10 at 10:25AM |
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Hello,
is there some news on this problem ? |
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Ingo
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Posted: 26 Nov 10 at 10:45AM |
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Hi Moi Meme!
You can't get superior support for this low-cost-pdf-library. It's a small team working on this library offering about 500 functions. There's a beta out, the release shall be ready, ... and you're not the only user ... so please be a bit more patient ;-) If the version 7.22 will be released you'll get the information here, too. Cheers, Ingo |
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Rowan
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Posted: 26 Nov 10 at 11:31AM |
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Hi Moi Meme,
We've released 7.22 but there was no fix for your issue included in this release. We'll work on fixing your issue for the 7.23 release. The problem with "color multipages.pdf" PDF is that it uses the Lab color space /which the Quick PDF Library renderer does not support at the moment. I will continue discussing this issue with you in your support case. Please respond to my email, which has your case number in the subject, and not to this forum thread. Cheers, - Rowan.
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