I need help - I can help - Bug in RenderTo* functions

Print Page | Close Window

Bug in RenderTo* functions

Printed From: Debenu Quick PDF Library - PDF SDK Community Forum
Category: For Users of the Library
Forum Name: I need help - I can help
Forum Description: Problems and solutions while programming with the Debenu Quick PDF Library and Debenu PDF Viewer SDK
URL: http://www.quickpdf.org/forum/forum_posts.asp?TID=1648
Printed Date: 12 Dec 25 at 5:45PM
Software Version: Web Wiz Forums 11.01 - http://www.webwizforums.com

Topic: Bug in RenderTo* functions

Posted By: moi meme
Subject: Bug in RenderTo* functions
Date Posted: 22 Nov 10 at 9:31AM

Hello,

I found a very annoying bug in the QuickPDF library. The RenderPageTo* functions are buggy with colors. I will attach the file generated by this few lines:

QuickPDFDLL0719.PDFLibrary Engine = new QuickPDFDLL0719.PDFLibrary("QuickPDFDLL0719.dll");

Engine.UnlockKey("my_license_key");

Engine.LoadFromFile("color_multipages.pdf");

Engine.RenderPageToFile(300, 1, 1, "color_multipages.jpg");

The color are not those of the original file.

Is there a patch, or maybe a way to avoid this problem ?

Replies:

Posted By: moi meme
Date Posted: 22 Nov 10 at 9:34AM

I do not know how to attach files...

Posted By: Ingo
Date Posted: 22 Nov 10 at 9:38AM

Hi!

Before asking for a patch you should try the latest version first ;-)
Here you'll find the latest 7.21:
http://www.quickpdflibrary.com/products/quickpdf/trial.php
Here you'll find the latest 7.22 beta 3:
http://www.quickpdflibrary.com/blog/

For problems like the described one you should enter the official support pages.
Here's is only a user-user-forum.
Try this link:
http://www.quickpdflibrary.com/support/report-bug.php

Cheers and welcome here,
Ingo

Posted By: moi meme
Date Posted: 22 Nov 10 at 9:41AM

thanks you for your link, I will try the "7.21"
I already opened 2 tickets without any answers:
3661 and 3784

Posted By: moi meme
Date Posted: 22 Nov 10 at 9:47AM

The problem is still there in 7.21

Posted By: Ingo
Date Posted: 22 Nov 10 at 9:47AM

You're joined today ... you should give the support team few days ;-)

Cheers, Ingo

Posted By: moi meme
Date Posted: 22 Nov 10 at 9:53AM

My first bug report was the 06/11, ticket 3661.
You are the first person to answer me, thanks for that.

Posted By: Rowan
Date Posted: 23 Nov 10 at 8:43AM

Hi moi meme,

I'm just confirming that we've received your support cases (3661 and 3784) and will respond today. Apologies for the delay, we've been putting the finishing touches on the 7.22 release and all going according to plan it should be released today.

Cheers,

- Rowan.

Posted By: moi meme
Date Posted: 23 Nov 10 at 9:03AM

Thank you, I'm approching a release deadline too, and hope I will be able to correct this problem before the release.

Posted By: moi meme
Date Posted: 26 Nov 10 at 10:25AM

Hello,
is there some news on this problem ?

Posted By: Ingo
Date Posted: 26 Nov 10 at 10:45AM

Hi Moi Meme!

You can't get superior support for this low-cost-pdf-library.
It's a small team working on this library offering about 500
functions.
There's a beta out, the release shall be ready, ...
and you're not the only user ... so please be a bit more patient ;-)
If the version 7.22 will be released you'll get the information here, too.

Cheers, Ingo

Posted By: Rowan
Date Posted: 26 Nov 10 at 11:31AM

Hi Moi Meme,

We've released 7.22 but there was no fix for your issue included in this release. We'll work on fixing your issue for the 7.23 release.

The problem with "color multipages.pdf" PDF is that it uses the Lab color space /which the Quick PDF Library renderer does not support at the moment.

I will continue discussing this issue with you in your support case. Please respond to my email, which has your case number in the subject, and not to this forum thread.

Cheers,

- Rowan.