PDF Size Limit

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Topic: PDF Size Limit
Posted: 16 Dec 15 at 8:34PM

Is there a size limit for what can be viewed in the viewer? I have a 500meg PDF with pictures that the viewer won't open but if i split the file in half, each half can be displayed. Any info would be great. Jay

Ingo

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Posted: 16 Dec 15 at 9:21PM

Hi,

what happens if you do it?

Freeze, exception, nothing?

If "nothing" i think you didn't wait long enough ;-)

Memory usage is always a matter ...

A 500 mb pdf on disc means an object in memory with multiple size of 500 mb...

Cheers and welcome here,

Ingo

Cheers,
Ingo

jlavigne2

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Posted: 16 Dec 15 at 11:39PM

Ingo - Please know that I really like the Debenu sdk and viewer - full featured, a great price and version 12 is fast. Is the program perfect, no, but close enough that I am building an application around it.

That being said, I appreciate the prompt reply but it might be cool if you start out thinking that maybe your customers might have actually found an issue.

This link is to a screen capture video of what happens when I try to load the file (this is my test bed form for everything I do in Debenu so I know the form works - please don't blame the form) - the file directory listing itself is also shown in the video: https://www.dropbox.com/s/ai2l0qv60o76cse/debenu-size.wmv?dl=0 ( I was able to copy the address, paste it in a brower and see the video).

For what it is worth, I am able to open the file in the SDK (file handle, page count etc all work).

despite concerns that I am being impatient, the screen does not stay blank, it says "Unable to Open File". You will also notice a message box with a .f. (false in FoxPro) - this is the value returned by your file open command.

I sent the problematic PDF file to sales@debenu. I have replicated the issue with other large PDFs and as I mentioned, if I split the file in half, the half file could be displayed (I was also able to open the whole file in acrobat so it is not a file corruption issue).

My email is jay@i-legal.com - if you want the file or the video sent directly to you, drop me a note.

Jay

Ingo

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http://www.debenu.com/support/issue-report/

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Posted: 17 Dec 15 at 7:10AM

Hi Jay,

you misunderstood ...

I'm not from Debenu - i'm a customer like you (but for many years now ;-)

BTW: You shouldn't send a 500 mb file to an email-account. I don't think that this size will come through.

You have an issue - so you should report your issue to the official page for things like this:

Debenu tells that the viewer sdk is based on the library - so i think they'll find a solution for your prob.

Cheers, Ingo

Cheers,
Ingo

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