Version 8.12 will not Unlock

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I was running our licensed version of 7.23. I downloaded and installed 8.12 and our UnlockKey no longer works. Version 7.23 is still installed. I am using VB6 with code below. Does Version 7.23 need to be removed? Is a new key required for 8.12? 
Dim oIsed As QuickPDFAX0812.PDFLibrary
Dim nRet as Long
Set oIsed = New QuickPDFAX0812.PDFLibrary
nRet = oIsed.UnlockKey("Our license is entered here")

nRet returns 0. Any assistance is appreciated.

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Doc-ItMan Members Profile Find Members Posts Beginner Joined: 15 Nov 11 Status: Offline Points: 5	Post Options Post Reply Quote Doc-ItMan Report Post Thanks(0) Quote Reply Topic: Version 8.12 will not Unlock Posted: 15 Nov 11 at 3:33PM
	I was running our licensed version of 7.23. I downloaded and installed 8.12 and our UnlockKey no longer works. Version 7.23 is still installed. I am using VB6 with code below. Does Version 7.23 need to be removed? Is a new key required for 8.12? Dim oIsed As QuickPDFAX0812.PDFLibrary Dim nRet as Long Set oIsed = New QuickPDFAX0812.PDFLibrary nRet = oIsed.UnlockKey("Our license is entered here") nRet returns 0. Any assistance is appreciated.

AndrewC Members Profile Find Members Posts Moderator Group Joined: 08 Dec 10 Location: Geelong, Aust Status: Offline Points: 841	Post Options Post Reply Quote AndrewC Report Post Thanks(0) Quote Reply Posted: 16 Nov 11 at 4:35AM
	As QPL 8 is a major upgrade from QPL 7.xx then an upgrade and a new license key is required. http://www.quickpdflibrary.com/faq/upgrade-policy-for-quick-pdf-library.php There have been a lot of improvements and bug fixes to the library since the 7.23 version. The changes can be seen here http://www.quickpdflibrary.com/products/quickpdf/updates.php Andrew. Andrew.

Doc-ItMan Members Profile Find Members Posts Beginner Joined: 15 Nov 11 Status: Offline Points: 5	Post Options Post Reply Quote Doc-ItMan Report Post Thanks(0) Quote Reply Posted: 16 Nov 11 at 4:50AM
	Got it. Thanks.

smith288 Members Profile Find Members Posts Beginner Joined: 02 Mar 11 Status: Offline Points: 4	Post Options Post Reply Quote smith288 Report Post Thanks(0) Quote Reply Posted: 09 Dec 11 at 9:31PM
	What if you bought the "Single Developer License + Premium Upgrade Protection" in March of 2011 and it still doesn't unlock?

Ingo Members Profile Find Members Posts Moderator Group Joined: 29 Oct 05 Status: Offline Points: 3529	Post Options Post Reply Quote Ingo Report Post Thanks(0) Quote Reply Posted: 09 Dec 11 at 10:38PM
	Hi! Don't forget: This is a user-user-forum. If you don't have an unlimited regkey you should post to the official support pages. Your last posts here are from march and there you still used the testkey and the testkey is only for 30 days or so. I'm a bit confused what kind of customer you are ;-) Paying 9 month ago for a product and can't use it 'till now and told nothing ... very strange ;-) Cheers, Ingo

smith288 Members Profile Find Members Posts Beginner Joined: 02 Mar 11 Status: Offline Points: 4	Post Options Post Reply Quote smith288 Report Post Thanks(0) Quote Reply Posted: 09 Dec 11 at 10:41PM
	Uh, I have a key when our company ordered in march, used the library 7.26 up to this point and now would like to up the dll to the current 8.13. What are you insinuating? Edited by smith288 - 09 Dec 11 at 10:42PM

Ingo Members Profile Find Members Posts Moderator Group Joined: 29 Oct 05 Status: Offline Points: 3529	Post Options Post Reply Quote Ingo Report Post Thanks(0) Quote Reply Posted: 09 Dec 11 at 10:48PM
	You didn't tell anything from 7.26 ... You told us that you can't unlock your QuickPDF ... nothing more. That's not too much if you really want an answer/solution ;-) Your common post is missplaced here. Submit a technical support query here: http://www.quickpdflibrary.com/support/support-query.php Get in contact with the sales team here: http://www.quickpdflibrary.com/support/sales-query.php Cheers, Ingo

AndrewC Members Profile Find Members Posts Moderator Group Joined: 08 Dec 10 Location: Geelong, Aust Status: Offline Points: 841	Post Options Post Reply Quote AndrewC Report Post Thanks(0) Quote Reply Posted: 12 Dec 11 at 7:17AM
	Yes you will need to contact sales to activate the Premium Upgrade Protection policy and you will be sent a new licence key for 8.xx which will also work for 7.xx versions of QPL. Andrew.