I need help - I can help - Version 8.12 will not Unlock

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Version 8.12 will not Unlock

Printed From: Debenu Quick PDF Library - PDF SDK Community Forum
Category: For Users of the Library
Forum Name: I need help - I can help
Forum Description: Problems and solutions while programming with the Debenu Quick PDF Library and Debenu PDF Viewer SDK
URL: http://www.quickpdf.org/forum/forum_posts.asp?TID=2039
Printed Date: 06 May 25 at 9:35AM
Software Version: Web Wiz Forums 11.01 - http://www.webwizforums.com

Topic: Version 8.12 will not Unlock

Posted By: Doc-ItMan
Subject: Version 8.12 will not Unlock
Date Posted: 15 Nov 11 at 3:33PM

I was running our licensed version of 7.23. I downloaded and installed 8.12 and our UnlockKey no longer works. Version 7.23 is still installed. I am using VB6 with code below. Does Version 7.23 need to be removed? Is a new key required for 8.12?

Dim oIsed As QuickPDFAX0812.PDFLibrary

Dim nRet as Long
Set oIsed = New QuickPDFAX0812.PDFLibrary
nRet = oIsed.UnlockKey("Our license is entered here")

nRet returns 0. Any assistance is appreciated.

Replies:

Posted By: AndrewC
Date Posted: 16 Nov 11 at 4:35AM

As QPL 8 is a major upgrade from QPL 7.xx then an upgrade and a new license key is required.

http://www.quickpdflibrary.com/faq/upgrade-policy-for-quick-pdf-library.php - http://www.quickpdflibrary.com/faq/upgrade-policy-for-quick-pdf-library.php

There have been a lot of improvements and bug fixes to the library since the 7.23 version. The changes can be seen here

http://www.quickpdflibrary.com/products/quickpdf/updates.php - http://www.quickpdflibrary.com/products/quickpdf/updates.php

Andrew.

Posted By: Doc-ItMan
Date Posted: 16 Nov 11 at 4:50AM

Got it. Thanks.

Posted By: smith288
Date Posted: 09 Dec 11 at 9:31PM

What if you bought the "Single Developer License + Premium Upgrade Protection" in March of 2011 and it still doesn't unlock?

Posted By: Ingo
Date Posted: 09 Dec 11 at 10:38PM

Hi!

Don't forget: This is a user-user-forum.
If you don't have an unlimited regkey you should post to the official support pages.
Your last posts here are from march and there you still used the testkey and the testkey is only for 30 days or so.
I'm a bit confused what kind of customer you are ;-)
Paying 9 month ago for a product and can't use it 'till now and told nothing ... very strange ;-)

Cheers, Ingo

Posted By: smith288
Date Posted: 09 Dec 11 at 10:41PM

Uh, I have a key when our company ordered in march, used the library 7.26 up to this point and now would like to up the dll to the current 8.13. What are you insinuating?

Posted By: Ingo
Date Posted: 09 Dec 11 at 10:48PM

You didn't tell anything from 7.26 ...
You told us that you can't unlock your QuickPDF ... nothing more.
That's not too much if you really want an answer/solution ;-)
Your common post is missplaced here.
Submit a technical support query here:
http://www.quickpdflibrary.com/support/support-query.php
Get in contact with the sales team here:
http://www.quickpdflibrary.com/support/sales-query.php

Cheers, Ingo

Posted By: AndrewC
Date Posted: 12 Dec 11 at 7:17AM

Yes you will need to contact sales to activate the Premium Upgrade Protection policy and you will be sent a new licence key for 8.xx which will also work for 7.xx versions of QPL.

Andrew.