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Difference between upgrade protection plans

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billegge View Drop Down
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    Posted: 04 Nov 15 at 3:24PM
I don't understand the practical difference between Standard and Premium upgrade protection.  Historically it has taken more than a year to go from one major version to the next so I don't see the point of buying Premium vs Standard.  v12 just came out, it seems a waste to buy Premium since it will probably be more than a year for v13 (of course no guarantee - but based on history).

Is my understanding correct?

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Standard Upgrade Protection provides you with major version, e.g. 11.x to 12.x, upgrade protection for 60 days and Premium Upgrade Protection provides you with major version upgrade protection for 12 months. Minor upgrades are free.


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Ingo View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Ingo Quote  Post ReplyReply Direct Link To This Post Posted: 08 Nov 15 at 8:05PM
Hi Bille,

like always: 
You have a head to think it over and it is always your choice as a customer ;-)  :)

Cheers and welcome here,
Ingo

Cheers,
Ingo

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tfrost View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote tfrost Quote  Post ReplyReply Direct Link To This Post Posted: 09 Nov 15 at 12:21PM
Sometimes, my 'premium' purchase has covered more than one major release.  When it does, you make a much larger saving than the extra cost of 'premium'.  But I feel that making it a lottery dependent on how long it takes Debenu to get a release out is not the most attractive or easy-to-understand method. I would actually prefer a simple annual subscription model, as with Embarcadero.
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billegge View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote billegge Quote  Post ReplyReply Direct Link To This Post Posted: 15 Nov 15 at 5:28PM
Hey tfrost ee the snowman,  Support contacted me and said that premium can be renewed for another 12 months at a rate of 25% of a new license (at the time of me making this post).  So I guess thats about $125 a year which is plenty fine by me.
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