Got a wierd PDF form

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   I got a weird PDF form which opens in QuickPDF library and ends up corrupted. Is there any way to pay for priority support to fix QuickPDFLibrary so that the form will be opened and saved correctly?

It is ticket #3894.

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vizacc Members Profile Find Members Posts Team Player Joined: 01 Mar 07 Status: Offline Points: 30	Post Options Post Reply Quote vizacc Report Post Thanks(0) Quote Reply Topic: Got a wierd PDF form Posted: 02 Dec 10 at 4:28PM
	I got a weird PDF form which opens in QuickPDF library and ends up corrupted. Is there any way to pay for priority support to fix QuickPDFLibrary so that the form will be opened and saved correctly? It is ticket #3894.

vizacc Members Profile Find Members Posts Team Player Joined: 01 Mar 07 Status: Offline Points: 30	Post Options Post Reply Quote vizacc Report Post Thanks(0) Quote Reply Posted: 02 Dec 10 at 4:31PM
	I'm willing to pay premium or super-premium to get the QuickPDF library to save and load correctly. The deadline is tomorrow.. :\|

Ingo Members Profile Find Members Posts Moderator Group Joined: 29 Oct 05 Status: Offline Points: 3524	Post Options Post Reply Quote Ingo Report Post Thanks(0) Quote Reply Posted: 02 Dec 10 at 5:15PM
	Hi! That's a pity for your case ... Since tomorrow you won't get help i think. For such a call this is the completely wrong forum. Here's the user-user-forum - not the author-user-forum ;-) Please have a look on www.quickpdflibrary.com ... Here you'll find the options about buying the library: http://www.quickpdflibrary.com/store/quickpdf/index.php There's no item for special support but for the source code... so you can have a look by yourself. BTW: I think a sentence like "...a weird PDF form which opens in QuickPDF library and ends up corrupted..." isn't much if you're looking for help. Shall we have a look in the glass ball guessing what's perhaps the problem? Post all relevant code and give us an online location where we can find your problem pdf. You're registered here since 2007... I'm wondering, i'm wondering. Here is the link to the official support (you should already know): http://www.quickpdflibrary.com/support/index.php Cheers and good luck, Ingo

vizacc Members Profile Find Members Posts Team Player Joined: 01 Mar 07 Status: Offline Points: 30	Post Options Post Reply Quote vizacc Report Post Thanks(0) Quote Reply Posted: 02 Dec 10 at 5:21PM
	I have source codes, latest for QuickPDFLibrary, I tried to fix, but the form is corrupted. Can I contact you via private message?

vizacc Members Profile Find Members Posts Team Player Joined: 01 Mar 07 Status: Offline Points: 30	Post Options Post Reply Quote vizacc Report Post Thanks(0) Quote Reply Posted: 02 Dec 10 at 5:26PM
	The source is: qp.loadfromfile('file.pdf'); qp.savetofile('file2.pdf'); // pdf goes haywire after that. I can give the PDF, but I cannot give to all because it is confidential.

Ingo Members Profile Find Members Posts Moderator Group Joined: 29 Oct 05 Status: Offline Points: 3524	Post Options Post Reply Quote Ingo Report Post Thanks(0) Quote Reply Posted: 02 Dec 10 at 5:26PM
	What do you want? The file is corrupt ... so it's corrupt ... and that's the correct result. QuickPDF can't repair pdf forms. What you can do is calling PageCount... If the result is 0 then you know that's there is a severe problem with the pdf. Another easier way is to check the result from LoadFrom... BTW: I'm a user - not an author of QuickPDF ;-) Cheers, Ingo Edited by Ingo - 02 Dec 10 at 5:29PM

Rowan Members Profile Find Members Posts Moderator Group Joined: 10 Jan 09 Status: Offline Points: 398	Post Options Post Reply Quote Rowan Report Post Thanks(0) Quote Reply Posted: 03 Dec 10 at 7:58AM
	The PDF that you have sent through is a malformed PDF. It has a syntax issue with the Tabs key and its /W value. The easiest way to get around this syntax error is to completely remove the Tabs key from each page in your document. You can remove the Tabs key using this Delphi code: for i := 1 to PDFLibrary.PageCount do begin TPDFDocument(PDFLibrary.SelectedDocument).PageTree.GetPage(i).DeleteEntryByKeyName('Tabs'); end; The /W value for the Tabs key is not currently part of the latest PDF specification. /W means "Widget order" and is described in implementation note 77 of the Acrobat Supplement to the ISO32000 specification and needs ExtensionLevel3. At the moment I believe it's only supported in Adobe Reader 9 and Acrobat 9 and newer versions of these products. We will add support for it if it is officially added to the next ISO standard for PDF, but until then, you'll have to use the workaround of removing the Tabs key entirely as we do not support non-standard features in PDF files.

Ingo Members Profile Find Members Posts Moderator Group Joined: 29 Oct 05 Status: Offline Points: 3524	Post Options Post Reply Quote Ingo Report Post Thanks(0) Quote Reply Posted: 03 Dec 10 at 8:19AM
	Hi Rowan! Wow... Thanks a lot for such deeply information! I see that QuickPDF is in the right hands ;-) Cheers, Ingo

vizacc Members Profile Find Members Posts Team Player Joined: 01 Mar 07 Status: Offline Points: 30	Post Options Post Reply Quote vizacc Report Post Thanks(0) Quote Reply Posted: 03 Dec 10 at 10:28AM
	QuickPdfLibrary.LoadFromFile('ThatForm.pdf') for iNo := 1 to PDFLibrary.PageCount do begin TPDFDocument(QuickPdfLibrary.SelectedDocument).PageTree.GetPage(iNo).DeleteEntryByKeyName('Tabs'); end; QuickPdfLibrary.SaveToFile('ThatForm.pdf'); Adobe complains: This document enables extended features in Adobe Acrobat Reader. This document has been changed since it was created and use of extended feature is no longer available. Please contact the author for the original version of this document. Any ideas? :(

vizacc Members Profile Find Members Posts Team Player Joined: 01 Mar 07 Status: Offline Points: 30	Post Options Post Reply Quote vizacc Report Post Thanks(0) Quote Reply Posted: 03 Dec 10 at 10:30AM
	or, after you save to file, the form becomes unfillable.

Ingo Members Profile Find Members Posts Moderator Group Joined: 29 Oct 05 Status: Offline Points: 3524	Post Options Post Reply Quote Ingo Report Post Thanks(0) Quote Reply Posted: 03 Dec 10 at 10:42AM
	Hi Vizacc! Adobe don't like that you modify THEIR pdf-forms with a third party tool. Adobe is then abused 'cause they want to be the only one earning money with the pdf-format. Use the fabulous Foxit Reader and you can still work on the form. There isn't another solution available... You can say fu...k Adobe - that's all. Read my blog and you'll know what i mean: http://pdfcomments.blogspot.com/2009/06/pdf-and-forms.html Cheers, Ingo

Rowan Members Profile Find Members Posts Moderator Group Joined: 10 Jan 09 Status: Offline Points: 398	Post Options Post Reply Quote Rowan Report Post Thanks(0) Quote Reply Posted: 03 Dec 10 at 10:44AM
	Yes, the forms that Acrobat and LiveCycle create with these extended features and usage rights that help to unlock features in Adobe Reader are exceedingly annoying. Unfortunately, once you've created one of these PDF files the only way to 'get out of jail' is to go back to Acrobat and try to re-save the form without these "extended features".

vizacc Members Profile Find Members Posts Team Player Joined: 01 Mar 07 Status: Offline Points: 30	Post Options Post Reply Quote vizacc Report Post Thanks(0) Quote Reply Posted: 03 Dec 10 at 10:46AM
	Is there codes to "fix" this problem? If it is, can I buy it?

vizacc Members Profile Find Members Posts Team Player Joined: 01 Mar 07 Status: Offline Points: 30	Post Options Post Reply Quote vizacc Report Post Thanks(0) Quote Reply Posted: 03 Dec 10 at 10:49AM
	Is there a way to remove the "Extended Features"?

vizacc Members Profile Find Members Posts Team Player Joined: 01 Mar 07 Status: Offline Points: 30	Post Options Post Reply Quote vizacc Report Post Thanks(0) Quote Reply Posted: 03 Dec 10 at 10:51AM
	Meaning, is there a way to remove these Extended features by Using QuickPDFLibrary?

Rowan Members Profile Find Members Posts Moderator Group Joined: 10 Jan 09 Status: Offline Points: 398	Post Options Post Reply Quote Rowan Report Post Thanks(0) Quote Reply Posted: 03 Dec 10 at 10:57AM
	No, it's not possible to remove these extended features using Quick PDF Library. I'm not sure if this is a feature we can add, but I'll investigate and hopefully we'll be able to add something useful in this area next year. You can however check to see if a PDF contains these usage rights (e.g. Reader Extensions) using the GetAnalysisInfo function. http://www.quickpdflibrary.com/help/quickpdf/GetAnalysisInfo.php

Rowan Members Profile Find Members Posts Moderator Group Joined: 10 Jan 09 Status: Offline Points: 398	Post Options Post Reply Quote Rowan Report Post Thanks(0) Quote Reply Posted: 03 Dec 10 at 10:58AM
	To remove usage rights (Reader Extensions) you need to go back to the application were this PDF was originally created (presumably Acrobat or Adobe LiveCycle) and then re-save it without these usage rights. Adobe really should provide a warning to their users who create these sorts of PDF forms, but unfortunately, they don't.

vizacc Members Profile Find Members Posts Team Player Joined: 01 Mar 07 Status: Offline Points: 30	Post Options Post Reply Quote vizacc Report Post Thanks(0) Quote Reply Posted: 03 Dec 10 at 11:48AM
	Rowan, Igno, thank you. I told the customer this couldn't be fixed. :( Thank you.

vizacc Members Profile Find Members Posts Team Player Joined: 01 Mar 07 Status: Offline Points: 30	Post Options Post Reply Quote vizacc Report Post Thanks(0) Quote Reply Posted: 03 Dec 10 at 11:55AM
	I'll honor my promise anyway... Ingo, can you contact me with your email PayPal address?

Ingo Members Profile Find Members Posts Moderator Group Joined: 29 Oct 05 Status: Offline Points: 3524	Post Options Post Reply Quote Ingo Report Post Thanks(0) Quote Reply Posted: 03 Dec 10 at 12:58PM
	Hi Vizacc! There's a way to solve the problem... ;-) Loading the document and keep type, style and position of each form field in mind. Then making a jpg from each page. Then making these jpg to new pdf-pages. Then creating the form fields with the style data (still in mind) on each page. In the end you've made forms very similar to the original one without the problems. This is only an idea from me... Perhaps one day i'll make a component doing this ;-) Cheers, Ingo

toyet Members Profile Find Members Posts Beginner Joined: 10 Dec 07 Status: Offline Points: 1	Post Options Post Reply Quote toyet Report Post Thanks(0) Quote Reply Posted: 06 Dec 10 at 8:31AM
	I experienced similar problem. I googled for the error itself and I got this line "Reinstall Acrobat with version lower than 9. Did not have time to test though, sorry! But, it's worth a try. And please let me know. Thanks. :)

Ingo Members Profile Find Members Posts Moderator Group Joined: 29 Oct 05 Status: Offline Points: 3524	Post Options Post Reply Quote Ingo Report Post Thanks(0) Quote Reply Posted: 06 Dec 10 at 8:29PM
	Hi! This won't really help. Imagine: You get the form from anywhere made with Acro 9 ... Or another thought: Do you want to tell anybody that he shall disable his new expensive Acro 9 and that he shall use again the old Acro 8 or 7? The usage rights for the Reader Extensions should be anywhere in the pdf-content. Detecting the tags and removing the tag in a clear way could be a solution? If here are some guys with such described trouble forms you can send them to me at: ingo dot schmoekel at ewetel dot net Thanks in advance! Cheers, Ingo