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Blank reading with version 17

Printed From: Debenu Quick PDF Library - PDF SDK Community Forum
Category: For Users of the Library
Forum Name: I need help - I can help
Forum Description: Problems and solutions while programming with the Debenu Quick PDF Library and Debenu PDF Viewer SDK
URL: http://www.quickpdf.org/forum/forum_posts.asp?TID=3808
Printed Date: 04 May 24 at 7:33PM
Software Version: Web Wiz Forums 11.01 - http://www.webwizforums.com


Topic: Blank reading with version 17
Posted By: luis.maia
Subject: Blank reading with version 17
Date Posted: 28 Apr 20 at 10:48AM
Hi all, 

We have been integrating with Debenu Quick PDF Library since version 14. Recently updated to version 17 but we caught an error when processing some types of PDF files.
It can read page count but not read the image correctly giving blank pages instead.

This behavior it's not reproducible in version 14. 
I cant share the exact version of the PDF as it contains sensible data.

This is what appears in the viewer.



This is what the PDF looks like.



If there's additional information I can give to help solve the issue please let me know.

Best reggards,

Luís Maia




Replies:
Posted By: Ingo
Date Posted: 28 Apr 20 at 5:14PM
Hi Luis,

sorry but i can only confirm your prob.
Trying a jpg-stream via renderer PDFium to an imagefile results in a blank page using 17.11
Doing this with 14.11 works fine.
Here you can post your issue to the official publisher support page:
https://www.debenu.com/support/contact/

Cheers and welcome here,
Ingo





-------------
Cheers,
Ingo



Posted By: luis.maia
Date Posted: 28 Apr 20 at 11:11PM
Thank you for the response. Seen in the other thread that you are facing issues with RenderPageToFile.

I'm also facing some issues with a unknown error being thrown in some pages of several diferent PDF files. 

Have you experienced this? 




Posted By: Ingo
Date Posted: 28 Apr 20 at 11:15PM
I did RenderPageToStream but this doesn't matter...



-------------
Cheers,
Ingo



Posted By: luis.maia
Date Posted: 29 Apr 20 at 12:20AM
RenderPageToStream? Is it in a different wrapper?

Still very worried with this 17.11 version. Already caught a couple errors that didn't existed in previous version. 



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