General Discussion - Problems with spam filter

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Problems with spam filter

Printed From: Debenu Quick PDF Library - PDF SDK Community Forum
Category: For Users of the Library
Forum Name: General Discussion
Forum Description: Discussion board for Debenu Quick PDF Library and Debenu PDF Viewer SDK
URL: http://www.quickpdf.org/forum/forum_posts.asp?TID=1189
Printed Date: 19 May 24 at 11:08PM
Software Version: Web Wiz Forums 11.01 - http://www.webwizforums.com

Topic: Problems with spam filter

Posted By: Rowan
Subject: Problems with spam filter
Date Posted: 28 Aug 09 at 3:26AM

Hi Guys,

We've just discovered that a little known spam filter in our support system was incorrectly picking up some messages as spam. Since the spam filter deletes messages after 7 days, I can't really say how long this issue has been going on, but if you have not received a response from us after 48 hours, please send a private message to me on this forum and I will get back to you as soon as possible with a status update.

More information about this issue can be found on our http://www.quickpdflibrary.com/blog/2009/08/overzealous-spam-filter-support-queries/ - blog . Apologies for any inconvience this has caused to you.

Cheers,

- Rowan.