Blank reading with version 17

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   Hi all, 
We have been integrating with Debenu Quick PDF Library since version 14. Recently updated to version 17 but we caught an error when processing some types of PDF files.
It can read page count but not read the image correctly giving blank pages instead.

This behavior it's not reproducible in version 14. 
I cant share the exact version of the PDF as it contains sensible data.

This is what appears in the viewer.

This is what the PDF looks like.

If there's additional information I can give to help solve the issue please let me know.

Best reggards,

Luís Maia

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luis.maia Members Profile Find Members Posts Beginner Joined: 28 Apr 20 Status: Offline Points: 4	Post Options Post Reply Quote luis.maia Report Post Thanks(0) Quote Reply Topic: Blank reading with version 17 Posted: 28 Apr 20 at 10:48AM
	Hi all, We have been integrating with Debenu Quick PDF Library since version 14. Recently updated to version 17 but we caught an error when processing some types of PDF files. It can read page count but not read the image correctly giving blank pages instead. This behavior it's not reproducible in version 14. I cant share the exact version of the PDF as it contains sensible data. This is what appears in the viewer. This is what the PDF looks like. If there's additional information I can give to help solve the issue please let me know. Best reggards, Luís Maia

Ingo Members Profile Find Members Posts Moderator Group Joined: 29 Oct 05 Status: Offline Points: 3524	Post Options Post Reply Quote Ingo Report Post Thanks(1) Quote Reply Posted: 28 Apr 20 at 5:14PM
	Hi Luis, sorry but i can only confirm your prob. Trying a jpg-stream via renderer PDFium to an imagefile results in a blank page using 17.11 Doing this with 14.11 works fine. Here you can post your issue to the official publisher support page: https://www.debenu.com/support/contact/ Cheers and welcome here, Ingo
	Cheers, Ingo

luis.maia Members Profile Find Members Posts Beginner Joined: 28 Apr 20 Status: Offline Points: 4	Post Options Post Reply Quote luis.maia Report Post Thanks(0) Quote Reply Posted: 28 Apr 20 at 11:11PM
	Thank you for the response. Seen in the other thread that you are facing issues with RenderPageToFile. I'm also facing some issues with a unknown error being thrown in some pages of several diferent PDF files. Have you experienced this?

Ingo Members Profile Find Members Posts Moderator Group Joined: 29 Oct 05 Status: Offline Points: 3524	Post Options Post Reply Quote Ingo Report Post Thanks(0) Quote Reply Posted: 28 Apr 20 at 11:15PM
	I did RenderPageToStream but this doesn't matter...
	Cheers, Ingo

luis.maia Members Profile Find Members Posts Beginner Joined: 28 Apr 20 Status: Offline Points: 4	Post Options Post Reply Quote luis.maia Report Post Thanks(0) Quote Reply Posted: 29 Apr 20 at 12:20AM
	RenderPageToStream? Is it in a different wrapper? Still very worried with this 17.11 version. Already caught a couple errors that didn't existed in previous version.