Debenu Quick PDF Library - PDF SDK Community Forum : Issue Reporter http://www.quickpdf.org/forum/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Sun, 05 Apr 2026 16:07:52 +0000 Thu, 03 Dec 2015 08:35:23 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 11.01 360 www.quickpdf.org/forum/RSS_post_feed.asp?TID=3221 <![CDATA[Debenu Quick PDF Library - PDF SDK Community Forum]]> http://www.quickpdf.org/forum/forum_images/QPDF_Forum_Title.png http://www.quickpdf.org/forum/ <![CDATA[Issue Reporter : Thanks, Ingo.I sent the bug report...]]> http://www.quickpdf.org/forum/issue-reporter_topic3221_post12851.html#12851 Author: Fred_RealStudio
Subject: 3221
Posted: 03 Dec 15 at 8:35AM

Thanks, Ingo.
 
I sent the bug report again yesterday.
And I wait...

Regards,
Fred
]]> Thu, 03 Dec 2015 08:35:23 +0000 http://www.quickpdf.org/forum/issue-reporter_topic3221_post12851.html#12851 <![CDATA[Issue Reporter : Hi Fred,you&#039;ve got an emailfrom...]]> http://www.quickpdf.org/forum/issue-reporter_topic3221_post12850.html#12850 Author: Ingo
Subject: 3221
Posted: 02 Dec 15 at 8:32PM

Hi Fred,

you've got an email from Debenu.
So you only have to reply with your email-tool.

On this page ...
http://www.debenu.com/support/issue-report/
... you can find the following:
After your bug has been submitted you will receive an email from our support system which will include a case number for the reported issue. If you need to send us any additional files associated with the issue then please reply to this email with the file(s) attached and your case will be updated automatically. Executable attachments should be zipped and the file type extension should be changed from .zip to .piz.

So all should be clear.
Please keep in mind:
QuickPDF is a very large library with a lot of functionality for a really low cost price.
So sure you can imagine that it's not possible to have a big support team always ready to start ;-)
Why not ask again... and wait a little bit ;-)

Cheers, Ingo

]]> Wed, 02 Dec 2015 20:32:59 +0000 http://www.quickpdf.org/forum/issue-reporter_topic3221_post12850.html#12850 <![CDATA[Issue Reporter : You can just reply to this email....]]> http://www.quickpdf.org/forum/issue-reporter_topic3221_post12849.html#12849 Author: mLipok
Subject: 3221
Posted: 02 Dec 15 at 7:44PM

You can just reply to this email.

]]> Wed, 02 Dec 2015 19:44:03 +0000 http://www.quickpdf.org/forum/issue-reporter_topic3221_post12849.html#12849 <![CDATA[Issue Reporter : Yep, Ingo,I used the official...]]> http://www.quickpdf.org/forum/issue-reporter_topic3221_post12848.html#12848 Author: Fred_RealStudio
Subject: 3221
Posted: 02 Dec 15 at 5:50PM

Yep, Ingo,
I used the official support page on the Debenu.com site

I got a mail, with a ticket ID, but no link to consult the ticket...

Here is the answer :

Debenu  |  Nov 20, 2015 02:50AM EST
Thank you for submitting your request. We have received your request and are working on responding to you as soon as possible. If you have any additional information to add to this case, please reply to this email.

Thanks in advance for your patience and support.
This message was sent to fqd.list@gmail.com in reference to Case #23063.

Do you know how I can consult the ticket ?

Thanks,
Fred
]]> Wed, 02 Dec 2015 17:50:54 +0000 http://www.quickpdf.org/forum/issue-reporter_topic3221_post12848.html#12848 <![CDATA[Issue Reporter : Hi Fred,if you&#039;ve used...]]> http://www.quickpdf.org/forum/issue-reporter_topic3221_post12847.html#12847 Author: Ingo
Subject: 3221
Posted: 02 Dec 15 at 11:41AM

Hi Fred,
 
if you've used the official support Options on the Debenu-pages.
You should get as a first answer a support-ticket-id.
If you didn't get this id or number something in the process failed
and you should try again.
If you have any questions regarding your ticket or support case
you should always get in contact with these id/number included.
 
Cheers, Ingo
 


Edited by Ingo - 02 Dec 15 at 11:42AM]]> Wed, 02 Dec 2015 11:41:09 +0000 http://www.quickpdf.org/forum/issue-reporter_topic3221_post12847.html#12847 <![CDATA[Issue Reporter : I know Ingo, I was just hoping...]]> http://www.quickpdf.org/forum/issue-reporter_topic3221_post12846.html#12846 Author: Fred_RealStudio
Subject: 3221
Posted: 02 Dec 15 at 11:34AM

I know Ingo,

I was just hoping some one from Debenu Team could answer me and help a paid customer...

As they don't reply to the bug I sent, what can I do ?

Thanks,
Fred
]]> Wed, 02 Dec 2015 11:34:34 +0000 http://www.quickpdf.org/forum/issue-reporter_topic3221_post12846.html#12846 <![CDATA[Issue Reporter : Hi Fred,i think this is a question...]]> http://www.quickpdf.org/forum/issue-reporter_topic3221_post12845.html#12845 Author: Ingo
Subject: 3221
Posted: 01 Dec 15 at 10:32PM

Hi Fred,

i think this is a question for the Debenu-team.
This here is the user-user-forum.

Cheers, Ingo
]]> Tue, 01 Dec 2015 22:32:55 +0000 http://www.quickpdf.org/forum/issue-reporter_topic3221_post12845.html#12845 <![CDATA[Issue Reporter : Hi, Is Issue Reporter working...]]> http://www.quickpdf.org/forum/issue-reporter_topic3221_post12840.html#12840 Author: Fred_RealStudio
Subject: 3221
Posted: 01 Dec 15 at 10:42AM

Hi,

Is Issue Reporter working ?

I post one and did not get any answer since the 19/11/2015....

Thanks,
Fred
]]> Tue, 01 Dec 2015 10:42:15 +0000 http://www.quickpdf.org/forum/issue-reporter_topic3221_post12840.html#12840